1: Beware of interrupting
2: Listen actively
3: Avoid negative questions
4: Be sensitive to differences in technical knowledge
5: Use analogies to explain technical concepts
6: Use positive instead of negative statements
7: Be careful of misinterpreted words and phrases
8: Remember that technical problems involve emotional reactions
9: Anticipate customer objections and questions
10: Keep the customer informed
It's depends on the customer
You can communicate with customer with different ways like hone, internet, and many more.
I don't think there's any other way to deal with customers. Definitely all depends on situations & cases, And I think company will train before assign you the table to deal.
But there's one language that everyone should have i.e.- politeness with ready answers.
Good luck
You can communicate with customer with different ways like hone, internet, and many more.
depend on customers
gen rely mail, skype, tele communication is best Way
Direct (face to face) customer service, indirect (phone/email), via marketing programmes, direct mail, customer loyalty programmes etc.
by
_ phone
_leaflets
_cookie data
_internet
e-mail, skype, mobile